Automated messaging, order processing, AI-powered workflows, and membership management — all running through Signal's end-to-end encryption. No compromises. Self-hosted on your servers.
Signal has no official automation, no bot framework, no webhook support. Managing conversations manually breaks down past 50 members. Every message is a manual task.
WhatsApp Business shares metadata with Meta. Telegram stores messages server-side. Intercom sees everything. Choosing automation has always meant sacrificing privacy.
signal-cli integration, workflow orchestration, edge-case handling, retry logic, database design. A custom solution takes 6-12 months and a dedicated engineering team.
A member sends a message to your organization's Signal number. Standard E2E encryption. No app install beyond Signal itself.
An AI router classifies the message — order, question, support request, admin command — and dispatches to the correct workflow.
Dedicated sub-workflows handle the task: check inventory, process payment, create shipping label, update database — all automated.
The member receives a formatted response back through Signal. Confirmation, tracking number, menu, balance — whatever was requested.
Built from real production requirements. Every feature exists because an organization needed it.
Members browse menus, add to cart, and check out entirely through Signal messages. Inventory checks, payment processing, and confirmation — all automated.
Built-in loyalty credits earned on purchases and redeemable for future orders. Balance checks, transaction history, and referral bonuses via simple text commands.
Automatic member lookup by phone number. Tiered access controls, join requests with admin approval, and pseudonymized identifiers instead of real names.
Claude-backed AI with 177 indexed documentation chunks. Answers member questions, provides guidance, and escalates to humans when needed. Learns your organization's context.
Automatic label generation, carrier selection, and tracking notifications. Members text "TRACK" and get real-time status updates pushed back through Signal.
Manage your entire operation from Signal. Approve members, adjust credits, check inventory, update order status, and pull reports — no dashboard required.
We categorize every channel by what it actually protects. Your members choose their tier based on their own threat model.
Signal
Telegram / WebChat
All channels work through the same Sanctuary gateway. One system, multiple privacy tiers.
Attorney-client privilege demands true E2E encryption. Automate intake, scheduling, and case updates without exposing communications to any third party.
Patient communication with HIPAA-grade privacy. Appointment reminders, prescription updates, and intake forms through a channel patients already trust.
Protect source identity and member communications. Coordinate actions, distribute information, and manage memberships without creating exploitable metadata trails.
Membership organizations, cooperatives, and private groups that need automated operations without compromising the trust their members placed in them.
Running in production for a real organization with real members and real transactions. Battle-tested through thousands of daily interactions over months of continuous operation.
See how Sanctuary's Signal gateway can automate your operations while preserving the privacy your members expect.